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go with the gecko fleet response

27 July 2020

Fleet Response keeps Go With Gecko moving

For over 8 years now, Roadside Response has been proudly helping Australian’s in their most trying time of need to get back on the road quickly and efficiently.  Cracked windscreens? Flat tyres? Flat battery? We’ve been there to see you back on the road, back on with your day, with the professionalism and quality service that you’d expect.

But far from just helping out our fellow Aussies to get back on the road when they are stuck, if you’re in a business that has vehicles out on the road, you too probably know all too well the pain and frustration that a broken-down vehicle can cause for your operations.   From delays in shipments to people resources not being where they should be, it can be just as stressful a situation on the business as it can be on the stuck driver.

That’s why we’ve been really proud of our Fleet Response partnership with Go With The Gecko, Australia’s premier vehicle hire company.  They have an extensive range of utes, vans and trucks that they hire out to people all around Australia; helping those hirers to move items around town and around the country.  These Go With The Gecko vehicles have moved it all, from large homes to small delicate items, as their one-way interstate or return hire vehicles have been getting these items around more safely and more efficiently than ever before.

Roadside Response has been the exclusive Fleet Response Roadside Assistance service provider for Go With The Gecko for over 7 years now, ensuring that their hired vehicles are immediately attended to if an emergency situation should occur.  This service guarantee has allowed for extra peace of mind for Go With The Gecko’s hirers, knowing that they’ll be taken care of should an unforeseen incident strike them down.  Locked out of their car? Been in an accident? Run out of gas?  We’ve been there to help these stranded drivers when they needed it most.

Our arrangement with Go With The Gecko provides their hirers with great flexibility in their service options.  While our standard coverage is applied to all vehicle hires handled through Go With The Gecko for free, they also have the ability to take on additional premium services to gain access to more complete service coverage, providing a wider range of options and better peace of mind that comes with the inherent risk of taking a hired vehicle out on the streets.

These risks are fairly common; we see them daily.  And for Go With The Gecko, there’s no better example than what happened to Derek Johnstone from Glen Waverley, Victoria when he hired a Van and accidentally left the interior light on in the cargo area overnight after loading up during a house move.  One panicked phone call to the Go With The Gecko Roadside Assistance helpline and we sent a technician out to the vehicle, boosted the battery and got John back on his way to moving house in under 50 minutes.  “Thanks to Roadside Response’s support of Go With The Gecko’s hirers, people have felt more confident and comfortable with hiring from us, and we’ve been able to keep them moving their items around the town with less downtime and inconvenience on their day,” said the Gecko’s Head of Operations, Keero Keldetis when we asked for a comment about how our Fleet Response program was delivering for them.

We’re proud of our support of this great Aussie business, helping to keep more of their hire vehicles on the road more often.  With back to back hires filling their reservation schedule, Go With The Gecko can’t afford to have vehicles not be available.  We’ve been proud of our association with them and honoured to wear that responsibility of keeping their vehicles on the go.

If you wanted to learn more about Roadside Response’s services, and how Roadside Response can help keep your business’s vehicles on the go when disaster strikes, drop us a line at service@roadsideresponse.com.au, we’d love to hear from you.

 

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Specializing in Ute, Van and Truck Hire

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roadside response customer reviews

“Great job getting my keys back for me, felt like a right fool today..thanks again”

Peter G.

“I left my lights on overnight, your jump-start service is a life saver. Off to work now! thanks..”

Jade L.

“What a great idea, I don’t drive far but to have Roadside Response available when I need it, awesome”

Rebecca T.

My car broke down (nothing to do with a battery) on my way to work – my thanks to your company for employing staff who give such wonderful attention they gave to an elderly lady

Scarlett Russell

“No Road Assist Membership & needed a jumpstart at the Airport, 45 minutes from start to finish, great job!”

Dale Z.

I wanted to drop a quick note to say that although Garry had to fight a lot of traffic to get to me he was very professional, friendly and helpful.

Thomas Do

I used your battery replacement service yesterday and want to compliment you on the quality of service supplied by your team and especially the representative who attended my request. I am very satisfied with the solution he provided.

Anthony Sharwood

Thanks for the great service. I didn’t realise that getting a battery delivered and installed cost less than buying it in the shops. I’ll be telling all my mates about Roadside Response.

Ross Mulligan

“Just wanted to thank you guys for your help today, Matt (service tech) was amazingly helpful and prompt”

Greg C.