1300 468 931


28 October 2013

Unrivalled roadside assist services

Life is full of unexpected experiences; some exciting and enjoyable, and others frustrating and time consuming. A broken down vehicle falls in the latter category. Here at Roadside Response we fully acknowledge that getting stranded is an inconvenient experience which has the ability to sour your mood and mess up your schedule. It is with this in mind that we offer unrivalled roadside assistance and battery replacement services, in order to cater to every emergency situation possible.

If you ask yourself why you require our roadside assist services, our answers will be numerous. Your car may not be starting, your battery may have died, your tire may be flat, your petrol may have run out or you may have locked your keys inside your car. All situations are disruptive and aggravating, and that is where Roadside Response steps in.

What are you promised when using our services?

1. Prompt response
We pride ourselves on the immediate and rapid response times that our call-out vans clock; technicians are directed to your location within 2 minutes of your emergency call, and are expected to reach your location within the hour baring traffic, accident pile-ups and bad weather. Furthermore, call-out vans are dispatched throughout the Sydney area to cater to all possible roadside locations.

2. Quality of work
All the technicians employed by Roadside Response are proficient in their field, ensuring that you will consistently receive top notch roadside service. We also have a stellar 86% job completion rate within 50 minutes of arrival. Technicians simply appraise your situation, offer knowledgeable advice and carry out the necessary actions pending your approval. If you require a battery replacement, we offer high quality car, motorbike and truck batteries.

3. Customer service
The main problem that Sydney residents face when attempting to get emergency roadside assistance is dealing with unpleasant staff. This is not a problem when working with Roadside Response as staff are both polite and friendly.

4. Variety of services offered
We aim to cater to every Sydney resident, and that is why we offer a myriad of services that will meet the needs of the vast majority. At Roadside Response we not only accommodate all car models, but we also work with 4 wheel drives, caravans, scooters, motorbikes and trucks. Emergency roadside assistance and battery replacement is offered 24 hours a day, 7 days a week, 365 days a year.

5. Affordable prices and flexible payment systems
Unlike most Australian roadside assistance services, we do not require annual fees, call out fees and membership fees from our clients. Additionally our prices are arguably the most competitive and affordable in the city, offering value for money while saving clients from paying exorbitant prices. Clients can choose to pay via credit card, EFTPOS and cash; the relevant mobile payment systems will be provided.

6. Experience
If you would like further confirmation of the unrivalled services provided by Roadside Response, look no further than the over 75,000 clients who have used our services over the past 7 years. These clients can attest to our reliable and secure services, which have only improved with time.
Now that you are fully knowledgeable on our roadside assistance services, call our number (1300 468 931) immediately you are stranded and get excellent advice and price quotations.


roadside response customer reviews

I wanted to drop a quick note to say that although Garry had to fight a lot of traffic to get to me he was very professional, friendly and helpful.

Thomas Do

“No Road Assist Membership & needed a jumpstart at the Airport, 45 minutes from start to finish, great job!”

Dale Z.

I ran out of fuel on the way to work and Response came to the rescue, 1 hour in all that traffic was just amazing. Saved my day

Huyen A.

Roadside Response keep our rental van on the move 24/7. There nationwide coverage and pay to use platform is just perfect to help me keep my maintenance costs low & my vehicles on the go!

Paul S.
Self Move Hire

Keero was really helpful over the phone. He asked a couple of questions and we figured out straight away that the problem was most likely a dead battery. Phil was in the area and arrived in less than 40 minutes. Got a new battery and I was back up and running again. Thanks guys.

James Burrett

I just want to thank you for getting to my house so fast. The car didn’t want to start this morning and I needed to get to work. The guy who changed the battery was real friendly and I was able to get to work almost on time (only 12 minutes late).

Lana Wilkinson

“What a great idea, I don’t drive far but to have Roadside Response available when I need it, awesome”

Rebecca T.

I used your battery replacement service yesterday and want to compliment you on the quality of service supplied by your team and especially the representative who attended my request. I am very satisfied with the solution he provided.

Anthony Sharwood

Thanks for the great service. I didn’t realise that getting a battery delivered and installed cost less than buying it in the shops. I’ll be telling all my mates about Roadside Response.

Ross Mulligan